Shipping / Returns & Cancellations

Shipping

All items are custom made per order; allow 2-3 weeks for production prior to shipment.

We ship to valid Street Addresses only. Please no PO Boxes.

Business Hours: 8:00-5:00 (Central) Monday-Friday

Thank you for your interest in Studio 29 Eleven's products.

Please call or email with any questions.

Returns / Refunds / Replacements

We take great pride in our craftsmanship. However, we are not able to offer returns or refunds for unwanted or incorrectly ordered products.

Front of material will be free of material defect; back side may have some splintering from tooling. If your order is damaged during shipping

contact us within 3 business days. We will gladly replace or refund the item/s cost at our discretion.

Order Cancellations

If you wish to cancel your order for any reason, please contact us as soon as possible.

Depending on where your order is in our production schedule there may be a cancellation fee.

RUSH items and orders already in production cannot be cancelled.